INDELIBLE-BOOKS.com online store’s Privacy Policies
I. General provisions
This Privacy Policy defines the principles of processing and protecting the personal data of Users and Customers using the online store available at the internet address: wydawnictwowam.pl. The document also specifies the rules for using Cookies files.
This document serves informational purposes only.
The data control of Users’ personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR, is: INDELIBLE-BOOKS Publishing with headquarters at 05-510 Konstancin-Jeziorna, ul.Oborska 6 B, registered under tax identification number (NIP): 5261013470, REGON: 011111202, contact phone: +48 602103221, email: d.w.rettinger@gmail.com
The controller declares that the User’s personal data are processed in accordance with the provisions regarding personal data protection and the Act of July 18, 2002, on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended).
Personal data of Customers using services and tools provided within the Online Store are processed based on the consent expressed by the Customer, after familiarization and in accordance with the provisions of this document and the Regulations of the online store (for this purpose, the Customer marks the appropriate checkboxes on the online store page, guided by the messages appearing on the store’s website).
The controller ensures that personal data are processed lawfully and are not disclosed or sold to third parties, and the data collected are stored in a form that allows the identification of the persons concerned for no longer than is necessary to achieve the purpose of processing.
The Customer has the right to contact the controller to obtain exhaustive information on how their personal data are used. The controller always endeavors to clearly inform vis-a-vis the data it collects, how it uses them, the purposes the data serve, to whom they are transferred, the protection of this data when transferred to other entities, and provides information about the institutions to contact in case of any doubt.
The controller declares that, in order to secure data from unauthorized access or unauthorized use, all collected data are protected using reasonable technical, organizational, and security measures.
The online store controller, according to the rules specified in the Regulations and in this document, has exclusive access to the data. Access to Customers’ personal data may also be granted to other entities, for example, those through which the Customer makes payments for purchases in the online store, which collect, process, and store personal data in accordance with their own Regulations and privacy policies, and entities responsible for delivering the Goods to the Customer. Access to Customers’ personal data is granted to the aforementioned entities to the extent necessary and only to ensure the provision of their services so that the Customer can purchase, receive the Goods, and make payments for them.
All words and phrases that appear in this document and start with a capital letter (e.g., Seller, Customer, Order) should be understood in accordance with the definitions contained in the Regulations of the Online Store, which is available on the store’s website.
The Privacy Policy aims to define the actions taken by the controller regarding personal data collected through the online store and related to the services and tools used by Customers to perform specific actions within the online store, such as creating an Account, placing an
Order, or performing other actions within the online store.
II. Collection, acquisition, scope, and purpose of collecting personal data
Personal data of Customers of the online store are collected using the following functionalities of the online store: Contact Form, Newsletter subscription, Order Form, data provided on the Customer’s Account, login data, and data during registration.
The Administrator acquires information about Users, among others, by collecting server logs through the hosting service provider.
The Administrator processes personal data of Customers necessary for the proper provision of services available in the online store and is authorized to utilize the collected and stored data within the Online Store for the following purposes:
a. Placing orders in the online store,
b. Conclusion and execution of Sales Agreements or Agreements for the provision of Electronic Services,
c. Direct marketing of their own products or services,
d. Providing full User support, including the creation and management of User accounts, resolving technical issues, and providing relevant functionalities,
e. Customizing offers and User experiences, including advertisements, within the store’s features,
f. Monitoring the activity of all and specific Users,
g. Contacting Users, especially for purposes related to service provision, User support, permitted marketing, and advertising actions,
h. Conducting research and analysis to improve the functioning of available services,
i. Enforcing compliance with the Online Store Regulations,
j. Sending newsletters,
k. Evaluating certain personal factors of the Customer.
The Administrator is solely authorized to store the collected and tracked data within the Online Store only to the extent necessary to achieve the aforementioned purposes.
The Administrator collects, processes, and stores the following Customer data:
a. Email address (email),
b. First and last name,
c. Company name (for Customers not being consumers),
d. Goods delivery address (street, house number, apartment number, postal code, city, country),
e. Residential/business address (if different from the delivery address),
f. Phone number.
The Seller declares that providing data by the Customer within the specified scope is entirely voluntary and simultaneously necessary for the Seller’s complete provision of services through the Online Store. The scope of required data to conclude a contract is previously indicated on the online store’s website and in the Online Store Regulations.
Regarding the possibility of creating an Account or registering in the Online Store, the Administrator informs that Customers intending to create an Account may be required to provide data such as: contact phone number, email address (email), and login (email) and password.
Within the Online Store, the Administrator may store information such as: personal data necessary to enable Contact with the Customer, message transmission, or payment-related data.
The Administrator reserves the right to block and filter messages transmitted through the internal messaging system. Particularly, when messages are of a spam nature, contain prohibited content, or in any way threaten the security of Users of the Online Store.
Additionally, the Administrator is authorized to automatically acquire and record data transmitted to the server by internet browsers or Customer devices, such as: IP address, software parameters, hardware parameters, viewed pages, mobile device identification number, as well as other data related to devices and system usage.
Examples of recipients of Customers’ personal data from the Online Store:
a. The Administrator entrusts the collected Customers’ personal data to a selected carrier or intermediary who handles shipments on behalf of the Administrator – in the case of a Customer using postal or courier delivery in the Online Store,
b. The Administrator entrusts the collected Customers’ personal data to a selected entity that handles electronic payments in the online store – in the case of a Customer using electronic payments or a payment card in the Online Store.
To assess the attractiveness of advertisements and services for Customers, improve the quality and effectiveness of services provided by the Online Store or other listed entities, or to participate in scientific research, the Administrator may provide anonymous data to other entities, including partners of the Online Store.
The Administrator informs Users that they entrust the processing of personal data to the following entities:
a. PayPal POLSKA SP. Z O.O., ul. Emilii Plater 53, 00-113 Warsaw, KRS: 0000289372, NIP: 5252406419 – to enable electronic payments for ordered Goods.
Technologies used by the Administrator to track actions taken by the Customer on the online store’s website:
a. Google Analytics – for website statistics analysis,
b. E-commerce Analytics – for sales analysis,
c. Google Ads – for utilizing Google Analytics remarketing functions,
d. SaveCart – for studying behavior and adjusting promotional offers,
e. Facebook Pixel – for measuring and optimizing marketing campaigns,
f. Hotjar – for optimizing website performance.
III. Cookie Policy
The Administrator automatically collects information contained in Cookies files to gather data related to the Customer’s or User’s use of the website. Cookies are small pieces of text that a website sends to the Customer’s browser and the browser sends back upon subsequent visits to the site. They are mainly used to maintain sessions, for instance, by generating and sending a temporary identifier upon logging in. The Administrator uses “session” (temporary) Cookies, which are stored on the Customer’s end device until they log out, close the website, or close the internet browser, and “persistent” Cookies, which are stored on the Customer’s end device for the time specified in the Cookie parameters or until the Customer deletes them.
Within the Online Store, the Administrator uses the following types of Cookies:
a. “necessary” – enabling the use of services available within the Online Store,
b. for ensuring security,
c. “advertising” – allowing the delivery of advertising content tailored to User interests,
d. “performance” – used to obtain information about how Users use the Online Store website,
e. “functional” – enabling the retention of preferred functionalities by the User within the Online Store.
The Administrator uses external Cookies services for:
a. collecting general and anonymous statistical data through analytical tools, including Google Analytics, Facebook Pixel.
Cookies adjust and optimize the Online Store and its offerings for Customer needs by actions such as creating Online Store view statistics and ensuring the security of the Online Store and its Users. Necessary Cookies are also essential for maintaining Customers’ sessions after leaving the website, enabling them to return to their cart content without losing parameters, which would otherwise require selecting Goods again.
Customers can, at any time through their internet browser, change Cookie settings, including completely blocking or deleting the collection of Cookies.
Blocking the ability to collect or making other changes to Cookie settings on the device may hinder or prevent the use of certain functionalities of the Online Store, which Customers are fully entitled to, but in such a situation, they must be aware of the limitations of functionalities available on the Online Store website.
A Customer who does not wish to use Cookies for the described purpose can manually delete them at any time. To view detailed instructions, the Customer should visit the website of the manufacturer of the internet browser they are currently using.
More information about Cookies is available in the help menu of each internet browser. Examples of internet browsers that support the aforementioned Cookies files are Microsoft Edge, Mozilla Firefox, Google Chrome, and Opera.
The Administrator may enable the collection of information using the above technologies directly on the online store’s website by external entities, such as advertising providers or analytical solutions providers. Data collected in this manner are subject to the Privacy Policies developed by these entities.
Some external entities operating within the online store may allow Users to withdraw consent for the collection and use of their data for advertising purposes based on the Customer’s activity. More information on this can be found, for example, on the website: www.youronlinechoices.com.
IV. Rights and Obligations
The Administrator has the right, as well as a statutory obligation, to provide selected or all information regarding Customers of the online store to public authorities or third parties that request such information based on applicable Polish law.
Customers have the right at any time to access their personal data collected by the Administrator. This right includes the ability to verify, modify, supplement, delete, limit data processing, object to processing, data portability, and to withdraw consent for processing data for a specific purpose, if the Customer has previously given such consent, as well as the right to lodge a complaint with the supervisory authority. These rights are granted without the need to state a reason.
To exercise their rights, Customers may send at any time a relevant statement of intent to the Administrator’s address or via email.
Deleting personal data or ceasing its processing by the Administrator may result in a complete inability to provide services through the online store or serious limitations thereof.
The Administrators declare that they do not entrust the processing or disclose the collected personal data of Customers without the consent of the parties concerned, unless the following circumstances apply:
a. The Administrators may use external entities to support the services they provide, but these entities are not authorized to independently use personal data processed on behalf of the online store, and all their actions are subject to the Privacy Policy of the online store.
b. The Administrator has the right to disclose data to public authorities in the event of proceedings related to possible breaches of the law or the combating of potential violations of the online store’s regulations.
The Customer consents to the processing of personal data for the purpose of providing a service by accepting statements contained in interactive forms available on the online store’s website proposed by the Administrator, such as Contact Form, Registration Form, or Newsletter Subscription Form.
Customers may also consent to additional purposes for processing their personal data by accepting optional statements proposed in forms available on the online store’s website.
Customers who have registered on the online store have the right to edit, view, and delete all the data provided by them.
Customers confirm that the data provided or published by them in the online store is accurate. Customers who have decided to delete their account in the online store have the right to request the permanent deletion of their personal data from the Administrator’s records.
Consent voluntarily given by Customers for receiving commercial information may be withdrawn at their request via email. Within 48 hours of receiving the consent withdrawal statement, the Administrator will remove the Customer’s data from the contact database used for sending commercial information electronically.
Deleting personal data or ceasing its processing by the Administrator may result in the inability to provide services through the online store or limitations in using the functionalities of the online store.
Personal data collected for the purposes specified in the Privacy Policy will be stored for the duration of service provision (including electronic services and product delivery) provided by the Administrator, as well as for the period resulting from the limitation periods of claims, consumer rights, tax law, or other legal rights in this scope.
The Administrator undertakes to act in accordance with applicable laws and generally accepted principles of social coexistence.
V. Changes to the Privacy Policy
The offer of the online store may expand in the future, meaning that the Administrator will be obliged or entitled to make changes to the Privacy Policy.
The store reserves the right to make changes to the Privacy Policy, which may be influenced, among other things, by the development of internet technology and changes in data protection laws.
Customers will be informed about any changes visibly and comprehensively. New versions of the Privacy Policy will be posted on the online store’s website along with the appropriate notice.
Each change to the Privacy Policy will be effective from the date of notification of the change by posting it on the online store’s website. Any changes will be appropriately highlighted for a period of one month from the date of the Privacy Policy amendment.
The current Privacy Policy is effective from December 1, 2023.